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Frequently asked questions

What should I include in my support request?
Include your account email, workspace name, and a brief description of the issue. Screenshots or error messages are helpful for technical issues.
What if I can’t access my account?
Contact us using the email linked to your account and tell us what happens when you try to sign in.
Who do I contact about billing or invoices?
Email our support team with your company or workspace name and any relevant billing or invoice details.